This Proposal of Services (“Proposal”) is presented by Voyint, LLC (“Voyint”), a Virginia limited liability company (“Provider”) to our Voyint portal account users (“Customer“). If these services are agreeable, we will follow-up directly with a Scope of Work (SOW) #1 that captures these services for agreement between Voyint and Customer.

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Purpose:

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Pre-Employment background investigation services. These services are governed by the Fair Credit Reporting Act (FCRA), which requires consent from background check subjects and, in some instances, limits what information can be reported.

 

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Basic Service:

 

Database Criminal Check – Interns / Generalists / New Entry (7 Year Scope)

Turnaround Time: 1-5 Business Days

Cost: $60-$200

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A background check through online U.S. public records to identify any criminal activity. Our team will confirm identity of an individual, review addresses history, and search online criminal databases for the last 7 years. This service is a basic criminal search through online databases for individuals that require a minimum background check and do not offer a serious risk that would warrant the enhanced Tier I, II, or III background checks below. 

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• Social Security Number Trace

• Address Verification and History

• Federal Criminal Records Searches (7 Years)

• Nationwide, State and County Criminal Records Search (7 Years)

• Sexual Offenders Search

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*Additional services, such as Employment Verifications, Education Verifications, and Social Media can be added.

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Enhanced Services:

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Tier I: Pre-Employment Background Investigation – Staff / Specialist / Manager

Turnaround Time: 3 – 7 Business Days

Cost: $275

 

Essential review of a candidate, focused on online U.S. public records searches for the individual with a focus on criminal, civil, and/or adverse findings. This package is a good starting point for any hiring purpose, from staff to executive. The following service categories are included:

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• Social Security Number Trace

• Address Verification and History

• Federal Criminal Records Searches (Last 3 Jurisdictions within 10 Years)

• Nationwide, State and County Criminal Records Search (Last 3 Jurisdictions within 10 Years)

• Sanctions and Watchlist Review

• Sexual Offenders Search

• Employment Verification (Last 3 Employments within 7 Years)

• Education Verification (Most recent degree)

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Tier II: Pre-Employment Background Investigation – Sr. Manager / Partner / Executive

Turnaround Time: 5 – 7 Business Days

Cost: $475

 

Enhanced level background check to determine an individual's professional, legal, and overall reputation. This package can be a supplement for Tier I services (included) or serve as a starting point for Executive background checks. The following service categories are included:

 

• Professional License Verification

• Global Media and Negative News Profile

• Politically Exposed Person (PEP) Screen

• Bankruptcies Search

• Federal Criminal Searches (Last 5 Jurisdictions within 10 Years)

• Nationwide, State and County Search (Last 5 Jurisdictions within 10 Years)

• Employment Verification (Last 5 Employments within 7 Years)

• Education Verification (All completed degrees)

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Tier III: Pre-Employment Background Investigation – Sr. Executive / Sr. Partner / C-Suite

Turnaround Time: 5 – 10 Business Days

Cost: $975

 

Tier III reports endeavor to provide a more comprehensive picture of the subject and will include all searches covered in Tiers I and II, as well as additional searches through open sources, social media, and international databases. The following additional service categories are included:

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• Biographical Source Review

• Bankruptcies, Judgement, and Liens Search

• Federal Criminal and Civil Records Searches (20 Years)

• Nationwide, State and County Criminal and Civil Records Search (20 Years)

• Open Source Search

• Social Media Search

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Additional Fees:

 

Third Party Verifications or Court Runner Searches

Voyint conducts collection through public records, open source, and direct contact as its primary method for verifications and searches. However, there are circumstances where we rely on third-party or government databases for information that is not readily available through our primary methods. Often times, these third-party services incur additional fees or surcharges. In these situations, the fees or surcharges for these searches will be passed through at-cost. A 10% processing fee will also be assessed.

 

Services that this could include are (but not limited to):

• Court Runner services are deployed when online database searches or public record searches do not yield results. Many State and Local jurisdictions do not offer online database records searches and therefore Court Runner services are requested to conduct those searches in-person. For example, Fairfax County court runners can range from $6-$20 (depending on how many years we go back). Also name variations or aliases can require multiple searches. Costs typically range from $5-$50 per search.

 

• Some Statewide criminal and civil searches have surcharges required by the state. For example, a statewide criminal search in New York costs $98. That’s standard for any service provider. Costs typically range from $5-$100 per search

 

• Some Education and Universities utilize a third-party verification system called National Student Clearing House (NSCH) for education verification services. The fee for these services can range from $10-$30.

 

• Some Employers utilize a third-party verification system called The Work Number (TWN) for employment verifications. The fee for these services can range between $50-$100.

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• Credit History or Social Media search fees are commonly applied by third-party vendors for these services. The fee for these services can range from $12-$20.

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Additional Services:

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Specialty Checks or Verifications

Voyint offers additional services that might be required for specific industry compliance. Listed below are a sample of common add-on checks. Each service can be added for $25 each.

• Motor Vehicle Records search

• Additional Employment or Education verification

• Additional Criminal or Civil search

• Office of Foreign Assets Control (OFAC) check

• Office of Inspector General (OIG) exclusion check

 

Credit History Checks

This service is typically reserved for background checks where the subject’s financial history is a factor in the business relationship. This may include, key employee hires, law enforcement, managerial positions, signatory authority, positions with access to personal or confidential information, or renter relationships. The cost is $65 per individual search.

 

International Criminal Search

Voyint can provide a search for international criminal findings for 225+ countries, requested through national or local authorized agents that have access to official court records in-country to identify any instances of criminal conviction reported. This service may have an extended turnaround time. Prices vary by jurisdiction, typically ranging from $50 - $150.

 

Expedited Service

For an urgent request that requires a faster turnaround times, Voyint can prioritize these requests. We cannot guarantee that these services will always be available, but we will do our best to facilitate. Due to the quick turnaround time (approximately 1-3 business days), some court searches and verifications may be reported as unverified. If available, expedited third-party verification services will be utilized. The cost is $200 per request.

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Fees and Billing Arrangements:

 

Voyint will only invoice the Customer for work completed and submitted through the Voyint portal. Invoices will be sent to the Customer on a weekly basis for all work completed during that period. Invoice(s) will be sent to Customer’s attention via email, unless Customer instructs otherwise. Any surcharges that apply to a service will be communicated before that specific service is conducted.

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Service Assumptions:

 

The following assumptions are used to determine the cost of services:

 

• Voyint consolidates all information found into a summary report for the customer; the report highlights relevant information that should be considered.

• Any additional surcharges related to services will be charged at-cost. A 10% processing fee will be added for each charge. This includes, but is not limited to, fees by educational institutions, employers, and third party vendors that are utilized for verification services.

• For domestic (U.S.) services - Given that governmental bodies in some jurisdictions do not aggregate criminal/civil record data or do not offer statewide criminal/civil record searches, information from specific counties in certain states may be limited. Court runner services are available upon request and would incur an additional charge.

• The addition of any international services may extend the traditional return time of standard proposed packages.

 

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Master Services Agreement (MSA) and Payment Terms:

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MSA Link – www.voyint.com/msa

 

The information provided in this document is based on Voyint’s standard product and services. Recommended service packages, A La Carte services, and associated fees reflect our standard offerings to date. Voyint works with clients to identify any changes that may occur during the implementation and/or use of our services. Should additional services or changes to services be made, Voyint will work with you to support those adjustments. The final terms and conditions of Voyint’s services shall be set forth in a Voyint SOW.

 

 

Confidentiality:

 

Any information provided in reference to your request within this document, or any correspondence related to this document, is confidential and only for the sole purposes of your request. This information is provided on the condition that the organization receiving it will protect it as Voyint confidential information and will not disclose it to any third party without advance written consent from Voyint. Your understanding of and cooperation in this matter is greatly appreciated.

 

-End of Proposal of Services-

 

Updated: January 1, 2024