Proposal of Services
This Proposal of Services (“Proposal”) is presented by Voyint, LLC (“Voyint”), a Virginia limited liability company (“Provider”) to our Voyint portal account users (“Customer“). If these services are agreeable, we will follow-up directly with a Scope of Work (SOW) #1 that captures these services for agreement between Voyint and Customer.
Pre-Employment background investigation services. These services are governed by the Fair Credit Reporting Act (FCRA), which requires consent from background check subjects and, in some instances, limits what information can be reported.
Tier I: Pre-Employment Background Investigation – Staff / Specialist / Manager
Turnaround Time: 3 – 7 Business Days
Essential review of a candidate, focused on online U.S. public records searches for the individual with a focus on criminal, civil, and/or adverse findings. This package is a good starting point for any hiring purpose, from staff to executive. The following service categories are included:
Social Security Number Trace
Address Verification and History
Federal Criminal Records Searches (Last 3 Jurisdictions within 10 Years)
State and County Criminal Records Search (Last 3 Jurisdictions within 10 Years)
Sexual Offenders Search
Employment Verification (7 Years)
Tier II: Pre-Employment Background Investigation – Sr. Manager / Partner / Executive
Turnaround Time: 5 – 7 Business Days
Enhanced level background check to determine an individual's professional, legal, and overall reputation. This package can be a supplement for Tier I services (included) or serve as a starting point for Executive background checks. The following service categories are included:
Professional License Verification
Global Media and Negative News Profile
Sanctions and Watchlist Review
Politically Exposed Person (PEP) Screen
Bankruptcies, Judgement, and Liens Search
Federal Criminal and Civil Records Searches (Last 5 Jurisdictions within 10 Years)
State and County Criminal and Civil Records Search (Last 5 Jurisdictions within 10 Years)
Open Source/Social Media Search
Tier III: Pre-Employment Background Investigation – Sr. Executive / Sr. Partner / C-Suite
Turnaround Time: 5 – 10 Business Days
Tier III reports endeavor to provide a more comprehensive picture of the subject and will include all searches covered in Tiers I and II, as well as additional searches through open sources, social media, and international databases. The following additional service categories are included:
Biographical Source Review
Federal Criminal and Civil Records Searches (All Jurisdictions)
State and County Criminal and Civil Records Search (All Jurisdictions)
Open Source (Discovery)
Social Media (Discovery)
Database Criminal Check – Interns / Generalists / New Entry
A background check through online U.S. public records to identify any criminal activity. Our team will confirm identity of an individual, review addresses history, and search online criminal databases for the last 7 years. This service is a basic criminal search through online databases for individuals that require a minimum background check and do not offer a serious risk that would warrant a Tier I, II, or III background check. The cost is $100 per individual search.
Specialty Checks or Verifications
Voyint offers additional services that might be required for specific industry compliance. Listed below are a sample of common add-on checks. Each service can be added for $20 each.
Motor Vehicle Searches
Housing History / Eviction checks
Military / Federal service verification
Professional Reference check (1)
Personal Reference check (1)
Office of Foreign Assets Control (OFAC) check
Office of Inspector General (OIG) exclusion check
Court Runners and Original Records Retrieval
If U.S. database or public record searches do not yield conclusive information on criminal filings, or records are not available online in a given jurisdiction, Voyint will utilize nationwide court runners to retrieve local information. Costs vary by jurisdiction, so Voyint will always discuss costs with the client before proceeding. The cost is $10 per jurisdiction (not including local fees).
Credit History Checks
This service is typically reserved for background checks where the subject’s financial history is a factor in the business relationship. This may include, key employee hires, law enforcement, managerial positions, signatory authority, positions with access to personal or confidential information, or renter relationships. The cost is $65 per individual search.
Continual Monitoring Service
Voyint provides monitoring services post-hire. Services include continuous monitoring of criminal and high-risk behavior that may pose as a red flag. When notified, Voyint is able to provide an alert with the option to further investigate. The following alerts are most commonly provided: Criminal Arrest, Sex Offender Registry, Global Watch Lists, Financial, and/or Social Media. Packages start at 10 employees ($125/month) up to 50 employees ($500/month).
International Criminal Search
Voyint can provide a search for international criminal findings for 225+ countries, requested through national or local authorized agents that have access to official court records in-country to identify any instances of criminal conviction reported. This service may have an extended turnaround time. Prices vary by jurisdiction, typically ranging from $50 - $150.
Fees and Billing Arrangements:
Voyint will only invoice the Customer for work completed and submitted through the Voyint portal. Invoices will be sent to the Customer on a weekly basis for all work completed during that period. Invoice(s) will be sent to Customer’s attention via email, unless Customer instructs otherwise. Any surcharges that apply to a service will be communicated before that specific service is conducted.
The following assumptions are used to determine the cost of services:
Voyint consolidates all information found into a summary report for the customer; the report highlights relevant information that should be considered.
Any additional surcharges related to services will be provided to a customer prior to execution. This includes, but is not limited to, fees by educational institutions, employers, and third party vendors that are utilized for verification services.
For domestic (U.S.) services - Given that governmental bodies in some jurisdictions do not aggregate criminal/civil record data or do not offer statewide criminal/civil record searches, information from specific counties in certain states may be limited. Court runner services are available upon request and would incur an additional charge.
The addition of any international services may extend the traditional return time of standard proposed packages.
Master Services Agreement (MSA) and Payment Terms:
MSA Link – www.voyint.com/msa
The information provided in this document is based on Voyint’s standard product and services. Recommended service packages, A La Carte services, and associated fees reflect our standard offerings to date. Voyint works with clients to identify any changes that may occur during the implementation and/or use of our services. Should additional services or changes to services be made, Voyint will work with you to support those adjustments. The final terms and conditions of Voyint’s services shall be set forth in a Voyint SOW.
Any information provided in reference to your request within this document, or any correspondence related to this document, is confidential and only for the sole purposes of your request. This information is provided on the condition that the organization receiving it will protect it as Voyint confidential information and will not disclose it to any third party without advance written consent from Voyint. Your understanding of and cooperation in this matter is greatly appreciated.
-End of Proposal of Services-
Updated: March 1, 2021